No support via PM. Please use the forum or write an email: email@example.com
Hi Uff, please never ever post your invoice openly here at the forum. I have deleted the picture.
Further please write to firstname.lastname@example.org for any request about your invoice or your contract, as we never talk about this stuff in an open forum where anybody on the internet can read stuff (but not this time, as it is already here now).
Still: You get your invoice in april 2017 as you paid the last one in april 2016 for one year. When you got your invoice then you pay. Not before.
Your domain will not be deleted. :)
Hello Jude, for further information please click on the "Learn more" link. At the moment, we just have https for german boards, but we're working on it, to give it to english boards, too. Will take a while.
we are using pop-ups but I can't tell if these are our pop-ups, as long as we don't see the advertisement. Please post a screenshot from such advertisement and make sure, the browserline with the address is also shown on the screenshot, so we can have a closer look at it.
when it says the next bill will arrive 04/17 than it's to early. :)
there is no open invoice for forum 755674. Please be sure you gave me the correct forum number.
we are using different kinds of advertisement including pop-ups. The advertising is always changing, as our advertisers change their advertising regulary.
Hi, with a free forum there is advertising to generate the revenue needed to provide the forum services. With a premium rate (profi rate or business rate) there is no advertising.
No, our rates renew themselfes until they're cancelled. :)
Our rates renew themselfes as long as you don't cancel. So you don't have to click a button or something to go on with the membership. The invoice will be send to you as the contract renews itself for a new period. Additional, the newest invoice is always in your admin (premium → link to invoice) as soon as it's send.
As long as there is a premium rate and the domain is booked via xobor, the domain is covered with the rate. Please do NOT send any money to other companys which telling you they cover your domain. This is spam.
Hi IMMF, to delete a whole topic, click on edit (bearbeiten) on the first posting in this topic. Then you can scroll down to the editing possibilities and delete the whole topic. The same way in any other posting but the first one and you can delete just the single posting.
Hi Uff, I've tested this in my testboard with an old album and a new one and I can open all images. The technican told me, that the server had a problem yesterday and that it is fixed now. It should be fixed in your forum as well.
Hi, this is not possible. You can change the language in the forum, but the admin will be still in german. For an english forum please create a forum on http://xobor.com/
If you just want a new .com domain, you can have this with a profi rate.
Or your User himself clicks on "forgot your password?" and create a new one. We do not recommend taking over user accounts as an admin.
I can ask a technican tomorrow, but please understand, that this verification is not from our company, but from the domain registrary. That means, we can't "do" anything about it, if it doesn't work. But I can ask a technican tomorrow, if he has any clue what's the problem.
As we are talking here, I close your email case, so we don't have to talk on two channels.
you've already mailed us, did you received my answer? Please follow the instructions on screen, as I mentioned in my email.
I just heard that this issue should be fixed. Does it still occur in your forum?
thanks for the note. A technican is working on this problem.
the technican checked your forum - there aren't any member activation requests. Does the problem still occour for you?
Hi Jude, thanks for your notes, I'll talk to a technician about this.
@ all: You can edit the facebook registration for your forum in your admin (admin → forum → preferences → oAuth aktivieren (Facebook Login) → yes/no → save).