Xobor.com - official support forum

Hi,

I am sorry to moan, I have posted 3-4 threads on here asking about features of the English forum and not much seems to be getting done.

I am just wondering if any features are being worked on in the background for the English forum. My forum has taken off and become a lot more sucessfull than I thought it would, and the problem I face now is limited ability to put add-ons onto the forum and keep 2,500 members happy.

When I took on my own Xobor forum, new features were being added to the English forums, but nothing has been done since June - July 2015!
The Basic package I pay for states I can have up to 5 Plug-Ins, but the Plug Ins do not work and do not exist. When will these be available??

I will continue to tell people that Xobor are great due to the low prices, however this may not last due to not enough resources on offer and also poor customer support. I have posted on this forum before and it has taken 4 days to get a response.
I understand you are German based, and you have only recently ventured into English forums, however making such a change means you must be able to support it, fund it, and keep the forum customers happy.

Thank you - and again, sorry to moan

Paul