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#1 | Premium forum down. [urgent] datum

Wed Nov 16, 2016 12:38 pm

our forum with the domains vesslforum.com and vessl.xobor.com are down with a message :
Domain Suspension
Registrant Information Verification Failure
Please fix this soon as possible.

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#2 | RE: Premium forum down. [urgent] datum

Thu Nov 17, 2016 11:53 am

Hello,

you've already mailed us, did you received my answer?
Please follow the instructions on screen, as I mentioned in my email.

Regards, Alice

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#3 | RE: Premium forum down. [urgent] datum

Thu Nov 17, 2016 1:53 pm

Yes, I got your reply. but when i follow the verification instructions, nothing happens.

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#4 | RE: Premium forum down. [urgent] datum

Thu Nov 17, 2016 5:53 pm (Last edited: Thu Nov 17, 2016 5:53 pm)

I can ask a technican tomorrow, but please understand, that this verification is not from our company, but from the domain registrary. That means, we can't "do" anything about it, if it doesn't work. But I can ask a technican tomorrow, if he has any clue what's the problem.

As we are talking here, I close your email case, so we don't have to talk on two channels.

Regards, Alice

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